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Privacy Policy

We will not share your personal information (name, address, phone) with anyone for any reason unless compelled to do so by law. Your information is only used to process your order and communicate with you.

Security
We operate a secure site for our shopping cart and account management, using encrypted transactions for all your credit card and personal information. When you see “https” instead of “http” in your browser’s address bar when checking out, the data is encrypted as it is passed between your computer and our servers. This prevents outsiders from obtaining personal data or credit card information.  If you have questions, please contact us at 866-456-0040.

Emails

Our order processing software automatically sends out an order confirmation email when an order is received. A ship confirmation email is sent at the end of the day when the order is shipped. These emails are automatic and are sent by our server software. If you have spam-blocking software, you may not be able to receive the emails. If you do not receive an order confirmation email please reach out to us by email at orders@aerocaredirect.com.

We will not share your email address with third parties unless compelled to do so by law. If you wish to receive our email newsletters, which include special offers and information about new products, you can join our email list.

Legal Notice

AeroCare accepts no responsibility for the proper use of the products purchased and makes no warranty, either expressed or implied, as to fitness or applicability of the products we sell for any particular use.

PATIENT HEALTH INFORMATION POLICY

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

AeroCare is required by law to protect the privacy of your medical information and to provide you with written notice describing our legal duties and privacy practices with respect to protected health information.

 

How do we use your information?

We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

Purchases of equipment on aerocaredirect.com may be submitted to non-Medicare insurance companies for reimbursement depending on the benefits provided by your insurance plan.

Reimbursement is authorized at the discretion of each insurance provider and aerocaredirect.com does not in any way guarantee the reimbursement of purchases made on aerocaredirect.com.

Purchases made on aerocaredirect.com cannot be submitted by a Medicare beneficiary to Medicare CMS or a Medicare division of an independent insurance company.